Controlled Entry

We take the safety and security of all children extremely seriously, ensuring we provide safe and secure environments at all times.

A child will only be released into the care of someone who is known to be the child’s parent or an appropriate authorised person. If parents wish to authorise another person to pick up their child they can to this by adding additional contacts for pick up in the Seymour House App, a clear identifiable photo of the person is required. We do ask that you inform the nursery if someone different for the normal person is collecting, even if they are an authorised person, this helps us to plan for their arrival. We will only ever release a child from our care to a person that is authorised to pick up, when we have been informed and we have the necessary details in the Seymour Houe App.

Parents (or authorised persons) must always sign their child in and out of the nursery on the device in the lobby, all parents and authorised persons to pick up will be issued with a unique sign-in pin code to use to sign their child in and out.

Controlled entrance procedures must be adhered to in order to ensure the safety of all the children. Only members of the nursery team are permitted to open the door to allow access into the setting. It is strictly forbidden for parents to open the door and allow access to others, including parents they may recognise. We ask all parents to be vigilant by ensuring the front door is secured behind them as they are leaving the premises and other people do not tailgate when arriving. If in any doubt please speak to a member of our team.